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At GKCU, we take your online security seriously. Therefore, we are
introducing a new security feature called Multi-Factor Authentication
(MFA) on our home banking system.
What is Multi-Factor Authentication?
Multi-Factor Authentication is a new security feature that works
24/7 to protect your NetBranch account, even when you are not online. It
helps guard against fraudulent logon attempts like "Phishing" (malicious
requests for your personal information) and identity theft.
How does it work?
When you enroll, the system will randomly assign you a secret image,
which you can change after you log on to your account. You will also
select a phrase that will appear under the image on our NetBranch site.
The combination of the image and phrase is only known to you and the
system. When you see your personalized image and phrase, you can be
assured that you are logging on to NetBranch. The security system also
checks the computer that you are using to access your NetBranch account.
If the system does not recognize your computer during a future logon
attempt, it will take additional steps to verify your identity. If you
have any questions, please see our FAQs on our homepage or call 546-8494
x. 3027.
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